A Brilliant Meeting-management Technique
Want to streamline your decision-making without short-circuiting important due diligence? Consider this technique.
Actually, the Library Is Often Neutral
The question is: in what ways _must_ your library be neutral, and in what ways must it not be? (And how much ideological diversity will your organization tolerate?)
The Danger of Halo Words: Or, the Purpose of Assessment Is Not to Assess
If we make the mistake of seeing assessment as a goal in itself, our tendency will be to assess everything we can as rigorously as we can. But if our goal is to achieve organizational improvement, we will focus our assessment activities on the things that matter most to our strategic priorities.
How Will You Know If You've Succeeded?
Sometimes we do things just because they seem like things we ought to do, rather than because we have good reason to expect them to bear meaningful fruit.
“Your Job Is to Advocate for Us.” Well…
Sometimes, effectively defending the needs of your people means declining to advocate for something they want.
On Making Exceptions
There's nothing wrong with making exceptions to rules -- as long as the exceptions are based on clear and fair principles, consistently applied.