Two and a Half Cheers for Niceness
You know what? Niceness matters.
Everyone Has a Voice; Not Everyone Has a Say
It's important that everyone be heard; it's also important that direct influence over programs, policies, and decisions be based on organizational role and expertise.
Library Policy Management 103: Avoiding Policy Hijack
Beware of procedures that accidentally create policy.
Library Policy Management 102: What a Healthy Policy Regime Looks Like
Every library needs a healthy system for making, curating, and amending policies.
Library Policy Management 101: Policies Are Like Carbs
Library policies are essential, but not all are equally good, and it's easy to overindulge.
Making Space for Minority Perspectives
If someone in your library has a view that differs from the majority view, is there a safe way for that person to express it – not without risk of disagreement, but with the expectation that she will be listened to and her perspective respectfully considered?